At Sofia Kitchenz, we are committed to delivering your cookware, storage appliances, and small appliances quickly and reliably. This Shipping Policy explains how we handle deliveries worldwide.
Shipping Coverage
- We proudly ship worldwide through trusted shipping and logistics partners.
- Some regions may have limited delivery options depending on courier availability.
Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- You will be notified once your order has been dispatched.
Delivery Time
- Delivery times vary depending on your location and product availability.
- Estimated delivery timeframe: 7–21 business days for international orders.
- Please note that delays may occur due to customs clearance, courier issues, or unforeseen circumstances beyond our control.
Shipping Costs
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- Any customs duties, taxes, or import fees are the responsibility of the customer, as these vary by country.
Cash on Delivery (COD) Orders
- Sofia Kitchenz only accepts Cash on Delivery (COD) as the payment method.
- Customers must pay the full amount in cash upon delivery.
- Failure to make payment at the time of delivery may result in the order being canceled and future services being restricted.
Tracking Orders
- Once your order is shipped, you will receive tracking details (where available) to monitor your shipment.
- Tracking may not be available in all regions.
Delivery Issues
- If your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery at [email protected].
- We will work with you to resolve the issue through replacement, exchange, or refund as per our Returns & Refund Policy.
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: [email protected]