Welcome to Sofia Kitchenz. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing any orders.

Products

  • We sell cookware, storage appliances, and small appliances worldwide.
  • All product descriptions, images, and pricing are for informational purposes. We make every effort to ensure accuracy, but errors may occur.
  • Product availability is subject to change without notice.

Orders

  • By placing an order, you agree to provide accurate and complete information including name, shipping address, and contact details.
  • Once an order is placed, you will receive confirmation via the contact information provided.
  • We reserve the right to cancel or refuse any order at our discretion, including cases of incorrect pricing or suspected fraudulent activity.

Payment

  • Sofia Kitchenz only accepts Cash on Delivery (COD) as the payment method.
  • You agree to pay the full amount in cash upon delivery of your order.
  • Failure to make payment at delivery may result in cancellation of your order and denial of future services.

Shipping and Delivery

  • We deliver worldwide through trusted shipping and logistics partners.
  • Delivery times may vary depending on location and product availability.
  • While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances.

Returns and Exchanges

  • Returns or exchanges may only be accepted for defective or damaged products, subject to our inspection.
  • Customers must notify us within 7 days of delivery at [email protected] with order details and evidence (such as photos).
  • Products must be unused, in original packaging, and include all accessories for return eligibility.

Limitation of Liability

  • Sofia Kitchenz is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Product use is at your own risk. Please follow all instructions and safety guidelines provided with appliances.

Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the property of Sofia Kitchenz and protected by applicable copyright and trademark laws.
  • Unauthorized use, reproduction, or distribution of our content is prohibited.

    Contact Us

    If you have any questions about these Terms and Conditions, please contact us at:
    Email: [email protected]